All sales are final. No returns, refunds, or exchanges.
Cancellations may only be requested before any work has begun and are subject to a $50 cancellation fee. Once an order is in progress, it is non-cancelable and non-refundable.
Silicone dolls are very delicate and require gentle handling. Damage caused by pulling, stretching, or improper care is not a manufacturing defect and will not be eligible for refund or replacement.
Placing an order confirms acceptance of this policy.
